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VRC Parts & Service

Fast & Reliable Parts & Service Support to Keep Your VRC Running Smoothly

When your PFlow vertical reciprocating conveyor (VRC) needs attention—whether it is parts or repairs, or you need installation supervision or start-up assistance—PFlow’s dedicated Parts & Service team can be reached 24 hours a day, 7 days a week, delivering fast, expert support to minimize downtime and get your operations back online quickly. 

We don’t just build VRCs, we back them with industry-leading service from day one.  Unlike others in the VRC industry, we embrace the concept of “service after the sale.” Why? Because to us, you are a customer, not a “sale.” It's a distinction we never forget.

Comprehensive VRC Service Solutions

From installation to long-term maintenance, we provide a full range of support services to keep your lift safe, efficient, and code-compliant.

Installation Manuals

Installation Supervision

Applications

System Start-Up Assistance

Schematics

Operator & Maintenance Training

Preventive Maintenance

Routine Maintenance Contracts

State Codes Icon

Safety & Code-Compliance Inspections

safety data sheets

Ongoing Troubleshooting & Technical Support

Our experienced team of VRC service professionals is trained to maximize your equipment's uptime and longevity.

OEM Replacement VRC Parts

Looking for replacement parts for your PFlow VRC lift? We stock a complete inventory of OEM VRC parts designed to keep both current and legacy PFlow material lifts operating safely and efficiently.

From wear-and-tear items and consumables to major replacement components, every OEM part is manufactured to the same specifications as the original. That means you get:

  • A perfect fit for your PFlow VRC
  • Long-term reliability and durability
  • Confidence that your lift will continue to perform at its best

 Whether you’re replacing a worn component or handling a critical repair, our team will quickly match you with the right OEM part—so your lift remains safe, reliable, and ready for daily operation.

PFlow OEM replacement parts deliver the most dependable solution to keep your material handling equipment moving.

24/7 Emergency Service Line

Downtime costs you. That’s why we offer a way to contact our Parts & Service staff around-the-clock to ensure we get your VRC back up and running as quickly as possible.

24-Hour Emergency Service Line:

Why Trust PFlow with Your VRC Parts & Service?

At PFlow, we understand how critical your vertical reciprocating conveyor is to your operation, and we take that responsibility seriously. Our expert technicians bring decades of experience and deep knowledge of VRCs to every service call, offering reliable support no matter where you're located. With a support team of PFlow employee-owners, you’ll always get assistance from someone who understands your equipment. Backed by a genuine commitment to long-term customer partnerships, PFlow stands apart as the trusted leader in vertical reciprocating conveyor parts and service.

Request Parts or Service

Whether you’re placing a parts order, scheduling an inspection, or requesting on-site service, we’re ready to help. Our knowledgeable support team will guide you through the process, ensure you get the right solution for your VRC, and keep your operation moving with minimal disruption.

Helpful Resources

Parts & Service FAQs

Our team can help you identify the correct part based on your lift’s serial number. Using this form, provide as much information as possible—including photos if available—so we can quickly provide the parts you need.
Start by checking for any visible damage, obstructions, or error indicators on the push button station or the control panel. If the issue isn’t immediately clear, call our 24/7 emergency service line at (414) 807-0336 so we can help troubleshoot the problem and recommend next steps.
We recommend regular inspections and preventative maintenance to keep your VRC in peak operating performance.  Routine inspections and service helps ensure safety, extend equipment life, and maintain compliance with local codes and regulations. Refer to your owner’s manual or visit our Preventive Maintenance page for comprehensive checklists.

PFlow's unparalleled commitment to service and customer support means that you are never on your own when it comes to keeping your vertical lift in optimal operating condition.

From pre-installation planning to installation or trouble shooting, we're here for you. Service begins immediately and never ends. Our experienced, professional team is always ready to help.

Unlike others in the VRC industry, we embrace the concept of “service after the sale.” Why? Because to us, you are a customer, not a “sale.” It's a distinction we never forget.

At PFlow, we take tremendous pride in our products' performance and durability. Our service team is committed to providing the best customer service support anywhere – no questions asked.

Our highly trained technicians are available for consultation around the clock.

24-Hour Emergency Service Line: (414) 807-0336

We offers assistance with:

  • Installation Supervision
  • Start-up
  • Maintenance Training
  • Operator Training
  • Maintenance Contracts
  • Safety Inspections
  • Code Compliance Inspections